Shipping
Processing time varies by piece. See the individual Etsy listing for current preparation and delivery details before ordering.
For custom work, delivery arrangements and timing should be discussed with Rodney before the order is placed.
Custom orders
Because custom and personalized pieces are made for the buyer, return and exchange eligibility is listed on the individual Etsy item page. Contact Rodney before ordering to confirm the details that matter to your piece.
Returns & exchanges
See each Etsy item for return and exchange eligibility. When a return is accepted, buyers are responsible for return shipping costs. If an item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment
Orders are placed and paid for through Etsy. Etsy keeps payment details secure and offers its own available payment options.
Contact Rodney before ordering if you have questions about a custom piece, delivery, or the details of a current listing.